Refund & Delivery Policy

If a customer places an order through our website or any associated platform, and the delivery is unsuccessful due to the customer not answering calls or being unavailable at the time of delivery, resulting in the parcel being returned to us, Electra Traders will not be held responsible for the failed delivery.

In such cases:

• Only the product amount will be refunded.
• Delivery charges will not be refunded.

We kindly request all customers to keep their phones reachable and stay in contact with the delivery personnel during the delivery window to ensure a smooth and successful delivery.